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Managing for results is increasingly important for the success of public organizations. Performance and Innovation in the Public Sector is a comprehensive textbook that examines a broad range of performance strategies.

Managing for results is increasingly important for the success of public organizations. Performance and Innovation in the Public Sector is a comprehensive textbook that examines a broad range of performance strategies.

Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of management in the public sector. This Seventh Edition encourages active learning for students through skill-building exercises, problem-solving tasks, and new sections on critical thinking.

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Recognizing the inherent tensions and contradictions that result from managing people in organizations, Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of management in the public sector. Continuing the award-winning tradition of previous editions, this Sixth Edition helps you to understand complex managerial puzzles and explores the stages of the em...

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This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement, evolution of productivity improvement, strategies for implementing improvement, analytical tools, strategic planning, organizational information technologies, TQM, benchmarking, ...

With new critical thinking questions, data-based exercises, tips on data presentation, and suggested reading lists, this workbook gets students comfortable applying each technique. Helpful software primers on SPSS and Excel provide essential skills. The workbook's CD includes seven data sets that cover a range of measures and applications (available in SPSS, SAS, SYSTAT, Stata, and Excel).

While public administration practice and education has become considerably professionalized in the last decade, existing knowledge on public administration in Thailand, Singapore, Philippines, Vietnam, and Hong Kong is fragmented at best, and devoid of a useful reference. Sufficiently in-depth and well-rounded, this handbook fills a critical need by bringing together leading scholars in the field. Focusing on recent developments in public admi...

This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement, evolution of productivity improvement, strategies for implementing improvement, analytical tools, strategic planning, organizational information technologies, TQM, benchmarking, ...

Recognizing the inherent tensions and contradictions that result from managing people in organizations, Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of management in the public sector. Continuing the award-winning tradition of previous editions, this Fifth Edition helps students to understand complex managerial puzzles and covers all of the stages...

Asian Leadership in Policy and Governance examines contemporary challenges facing public leaders in Asia, providing insight into leadership processes and contexts past practices affecting effective governance and policy leadership. The book provides a broad range of insightful and detailed cases of international and domestic interest in East and Southeast Asia, and is relevant to all disciplines concerned with politics, public governance and p...

Examines the inner workings of governments in East Asia, in particular its public administration and related public policy processes. This book focuses on the apparatus of government - the agencies, their values, context, and policies within which they operate.

Known for its brevity and student-friendly approach, this new, Third Edition of Essential Statistics provides students with a strong conceptual foundation, but continues to stress application. Class-tested learning objectives, key term lists, and numeroustables, figures, and charts further enhance skill acquisition. Fully updated, this edition touts: - two new chapters on applications in performance management and analysis and ANOVA - new cov...

Known for its brevity and student-friendly approach, this book remains one of the most popular introductory books on statistics for public policy and public administration students, using carefully selected examples tailored specifically for them.

This workbook accompanies Essential Statistics for Public Managers and Policy Analysts, and gives students the opportunity to practice techniques through hands-on, carefully crafted exercises.